Privacy policy

This website is administered by Nytech Audio LTD (also known as "Nytech Audio").

Nytech Audio LTD (hereinafter referred to as Nytech Audio) is committed to protecting the privacy of its customers. This privacy policy applies to the websites managed by Nytech Audio (including but not limited to nytechaudio.com and nytechaudioshop.co.uk and all subdomains of these) as well as the services and products provided through those sites. From time to time we may make alterations to our websites and to the products and services provided through it. This, and our commitment to protecting the privacy of your personal information may result in periodic changes to the privacy policy. Any such changes will be posted on this page and we would ask that you refer back to it regularly in order to review any amendments.

Use of the Nytech Audio websites and services indicates your consent to the collection and use of information as described below.

Any questions which you may have regarding this privacy policy should be directed to info@nytechaudio.com
 
 

1. What information is collected and how is it used?

We ask you to supply certain information when you sign up with us as a customer. This information includes your name, the name of your business (if applicable), your postal address, email address, telephone number, fax number (if applicable) and how you heard of us. This information will be used in the management of our own databases and to enable us to contact you about the goods or service you have requested (for example, to confirm the details of an order).

We will not use your personal information for any other purpose other than communications directly between Nytech Audio and yourself.

In addition, when you use our website we store your IP address and may use this information to administer our website and help to diagnose any network or server problems. Our websites can use cookies to keep track of your use of our website and e-commerce system. Information passed to us from your web browser may be stored and used for our internal statistical analysis. We may also automatically collect non-personal information about you such as the type of internet browsers you use or the site from which you linked to our website. You cannot be identified from this information and it is only used to assist us in providing an effective service on our website.

Our cookie usage policy is as follows:

1. This website uses cookies to help us improve your experience of the website.
 
2. Cookies are small files placed on your computer's hard drive, or in your browser memory, when you visit. They help us find out what parts of the site you visit, what you like and what is most relevant to you. What cookies do not do is store any personal or confidential information about you.

3. To ensure you get the best from our website, we advise that users keep cookies active on their machine whilst visiting our website.

4. This website uses cookies specifically for:

  1. Session cookies - session cookies last only for the duration of your visit and are deleted when you close your browser. No personally-identifiable data is collected. We store one session cookie which enables us to identify that the same person is moving from page to page.
  2. Persistent cookies - we also use certain cookies that are persistent, meaning that they last beyond your session enabling us to improve your experience of the website.
  3. This site uses Google Analytics to allow us to track how popular our site is and to record visitor trends over time. Google Analytics uses three cookies to help track which pages are accessed. The cookies contain no personally-identifiable information, but it does use your computer's IP address to determine where in the world you are accessing the site from, and to track your page visits within the site.


5. Additional information:

  1. From time to time, we may embed external content from third party websites (e.g. Paypal) within our website. These websites may utilise cookies and the Privacy Policy that will apply to such third-party content will be published on the website of that third-party content provider.


6. Opting out of cookie usage:

  1. You can stop third party cookies (such as those we use for Google Analytics) being stored on your computer by blocking third party cookies from within your browser. Or you can block cookies completely.
  2. For further information about managing and disabling cookies, you can refer to your browser's help section or user guide. Alternatively, the Interactive Advertising Bureau has produced a guide which explains to users how cookies work and can be managed.  


2. Do we share the information with anyone else?

Nytech Audio will not, without your consent, divulge your personal information to a third party except in the following circumstances:

If required to do so by law or by any organisation with appropriate authority; to any financial institution with whom we hold an account for the purpose of verifying credit status and / or validating financial transactions; we may provide aggregate statistics about our sales, customers, traffic patterns and other site information to third parties, but these statistics will not include any information that could personally identify you; as part of a sale or transfer of the shares and/or assets of Nytech Audio LTD; in order to help customers complete abandoned orders, using any information you enter into our Site.


3. Credit Cards

Credit card payment for our goods and services are processed by our secure payment service provider. We do not record your credit card details on our database and the payment service provider does not record any other information about you.

4. Nytech Owners forum and mailing list

From time to time Nytech Audio will send information to those customers who have opted to be included on our customer mailing lists. New customers have the opportunity to decide to opt in or out of these mailing lists when they first sign up with us to create an account. Existing customers or other people who are interested in the mailing list may opt in or out on the Nytechaudio website or by sending an email request to info@nytechaudio.com

5. Optional Services

From time to time Nytech Audio may offer additional services to our customers. In some cases these services may require us to pass personal data held by us to a third party. Any such service will be optional and the opt-in process will clearly show that personal data will be shared with another company.

6. How long will we hold data on you?

Nytech Audio will not hold data for longer than is reasonably necessary for the purposes of the proper conduct of its business or as required by law.

7. Where is the data we hold stored?

Information which you submit via our website is stored on encrypted computers and sometimes on paper at our offices located in the UK and on the servers of our supplier of web services (Easily.co.uk) in the European Economic Area. This is necessary in order to process the information and to send you any information you have requested.

8. Security

Nytech Audio places great importance on the security of all information associated with its customers and has security measures in place to attempt to protect against the loss, misuse and alteration of customer data under our control. For example, our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised personnel have access to user information. With regard to our website, we may use secure server software (SSL) to encrypt information you input before it is sent to us. While we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this.

9. Links to Other Sites

The Nytech Audio websites contain links to other websites. No personal information is passed to other websitesapart from our authorised payment processors for the purposes of making payments for goods or services. We do not share customer information with any other websites

If you follow one of these links, be aware that Nytech Audio cannot be held responsible for the privacy practices or content of linked websites.
We would encourage you to read the privacy statements of other websites, since their privacy policy may differ from ours.

10. Changes to Personal Information

If you need to change the information that we keep, for example because you have moved or to correct an error, please contact us.

11. Consent

Use of Nytech Audio websites and services indicates your consent to the collection and use of information as described in this policy. Any changes to the policy will be posted on this page.

12. Governing Law

Nytech Audio LTD is a UK company and this privacy policy is intended to be interpreted under English law.